Very professional, prompt, thorough. Very knowledgeable and friendly. Provided a shuttle to and from their shop. Called me after thorough inspection of my car had been performed. Explained what work/parts were needed to repair my brakes. Sent an email, including photos, of what other issues needed attention under the hood. They even called me the next day, to follow up, and check if everything was okay! That blew me away! “Old school” customer service. I was very impressed, all the way around. I will definitely take my car back to Scott’s, in the future, to address other issues/concerns with my car. They are a breath of fresh air! 5 ⭐️ ⭐️⭐️⭐️⭐️!