I've used Scotts before for other auto repairs and their fees are reasonable. As an elderly woman, I have never been taken advantage of (which is extremely important to me) . The staff and service is outstanding, (exceeded my expectations)! A couple of days ago, the battery in my car "cratered," and I was stranded during a medical appt. Zach arranged very quickly for Nick (Mgr.) and a mechanic to come to my location. They arrived within 15 minutes and "jump" the car battery, took me back to their auto center. The battery was tested, (required replacement); fortunately it was not the alternator. They replaced the battery, as well as an oil change, 30pt Vehicle inspection, and rotated the tires while I waited. I am grateful to Nick and his team for taking good care of me. I highly recommend Scott's for their honesty, quality customer service, and auto repairs to my car.
Dear Dissie, thank you for your heartfelt review! We are delighted to hear that you had a positive experience with us. Providing exceptional service, especially in emergency situations, is our top priority. We appreciate your trust and recommendation. If you have any further needs, please don't hesitate to reach out. Take care!
- Scott's Auto Repair - Kirkwood