Customer Reviews

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5

Excellent, on time, quality and customer service. Highly recommended

5

I've used Scotts before for other auto repairs and their fees are reasonable. As an elderly woman, I have never been taken advantage of (which is extremely important to me) . The staff and service is outstanding, (exceeded my expectations)! A couple of days ago, the battery in my car "cratered," and I was stranded during a medical appt. Zach arranged very quickly for Nick (Mgr.) and a mechanic to come to my location. They arrived within 15 minutes and "jump" the car battery, took me back to their auto center. The battery was tested, (required replacement); fortunately it was not the alternator. They replaced the battery, as well as an oil change, 30pt Vehicle inspection, and rotated the tires while I waited. I am grateful to Nick and his team for taking good care of me. I highly recommend Scott's for their honesty, quality customer service, and auto repairs to my car.

Dear Dissie, thank you for your heartfelt review! We are delighted to hear that you had a positive experience with us. Providing exceptional service, especially in emergency situations, is our top priority. We appreciate your trust and recommendation. If you have any further needs, please don't hesitate to reach out. Take care!

- Scott's Auto Repair - Kirkwood
5

Needed windshield wipers, took care of it in about 15 minutes. Great service!

Thank you Julie for five-star feedback! At Scott's Auto Repair, we pride ourselves on providing fast and efficient service. We're glad we could help you with your windshield wipers in just 15 minutes. If you need anything else, don't hesitate to reach out.

- Scott's Auto Repair - Dairy-Ashford
5

Great service and staff!

Hello Tom! Thank you for trusting us with your vehicle. We're glad you had a great experience at our shop! Our team is committed to providing top-notch service, from start to finish. If you have any more questions or need further assistance, don't hesitate to reach out. We'll be here to help!

- Scott's Auto Repair - Dairy-Ashford
5

They got my state inspection done very quickly, and they were even able to identify and fix a connection to my battery that was causing an issue when starting my car. Great service!

Thank you, Andrea! We're delighted to hear that you had a great experience with us. Our team takes pride in providing fast and efficient service, and we're glad we could identify and fix the issue with your battery connection. If you need any further assistance, don't hesitate to reach out.

- Scott's Auto Repair - Dairy-Ashford
5

I really appreciate the professional environment. The staff was very friendly and helpful. I went for state emission testing and the service was very quick and they also provided advice on my tire condition. I would highly recommend this business for all your auto needs.

Thank you Edward! We are happy to hear that you had a positive experience with us. We always strive to provide top-notch service and helpful advice to all of our customers. Your recommendation means the world to us!

- Scott's Auto Repair - Dairy-Ashford
5

Service folks were friendly and work on my Maverick was completed on time and at the cost quoted before the work.

Thank you for reviewing your experience at Scott's Auto Repair, Keith! It's great to hear that our friendly service team took good care of you and completed the work on your Maverick as promised. We pride ourselves on delivering quality service that exceeds our customers' expectations. If you need anything in the future, don't hesitate to reach out.

- Scott's Auto Repair - Kirkwood
5

Very pleased! Scott's Auto Repair immediately accepted my Tahoe late on a Saturday afternoon when it suddenly began having an intermittent problem starting. They kept me posted on the progress of their diagnosis and asked to keep it overnight to test it again in the morning in order to give me a final report. Needed parts were not immediately available given it was now Sunday. Since I had to drive back home to Dallas, they advised me on how to keep it running and explain to my mechanic in Dallas what was needed. They didn't even charge me for their time. Very grateful!

Thank you for taking the time to share your experience, Thomas! We are delighted to hear that you were pleased with our service. It's our mission to ensure our customers' satisfaction by providing timely and efficient repairs. We're glad we could assist you even on a weekend and provide guidance for the next steps. Please don't hesitate to reach out if you have any further questions or concerns. We appreciate your recommendation and look forward to serving you again in the future!

- Scott's Auto Repair - Kirkwood
5

Service is definitely wonderful. They go above and beyond! Multiple times over the last almost 40 yrs I have been impressed by their professionalism and how they stand behind their work as well as ride service and loaner cars few other places offer these days. Thank you very much!

Stephanie, thank you for your trust and loyalty all these years. We take pride in providing exceptional service and standing behind our work. We're glad our loaner cars and ride service have made your experience even better. We appreciate your kind words and look forward to serving you for another 40 years!

- Scott's Auto Repair - Kirkwood
5

Scott's has done a great job for us in the past and did so again this week. They listened to our concerns, provided a comprehensive assessment of the problem, provided a detailed estimate for work required and ensured it was fixed before turning the car back over to us. Turns out that we needed less work done than recommended by the Subaru dealership....Hmmm. I have directed our kids to make this their first stop if/when they have further car issues. Many thanks to Nick and JR for your help.

Hi John! Thank you for your amazing feedback! We are delighted to hear that you had a great experience with us. Our team takes pride in providing comprehensive assessments, detailed estimates, and quality repairs. We appreciate your trust in us and look forward to serving your family and friends in the future. Thank you for recommending us!

- Scott's Auto Repair - Kirkwood