We're so glad to have found Scott's. They're upfront and honest, and they're not afraid to stand by their pricing and their standards. We really appreciate that they take pictures of the issues with our car, put them in a written report, and send them to us prior to discussing repairs. It definitely feels like a professional operation because they want their customers to be fully informed about the reasons for the repairs they're recommending. They're always willing to provide advice over the phone which I really appreciate. I appreciate transparency and they run their business in a fair and honest way. Hopefully we won't have costly repairs in the near future, but if we do have maintenance needs, we're definitely returning to Scott's!