Josh is VERY polite and went above and beyond with keeping in touch with me and updated. The phones went out and he stepped up to the plate, used his personal cell phone to make sure to keep me posted. I keep coming back, because I feel that Scott's Auto Repair is honest and fair when it comes to taking care of their customers! I live all the way out in north Katy (40 minutes away), but will always come back to Scott's! Thanks to all! Rita Diamond